Caregiver Application

Thank you for your interest in working for Family Home Care. Please read the instructions below to ensure the application process is correctly followed:

INSTRUCTIONS: Please furnish all requested information as completely as possible. A clear understanding of your experience, training, abilities, and interests will aid us in considering your application. Any fields marked with a red * are required and incomplete applications may not be considered for employment.

WHAT HAPPENS AFTER SUBMISSION? Due to the volume of applications we receive, it will not be possible for each applicant to receive an interview or not all applicants may be contacted regarding their application. Those candidates selected for an interview will be notified within just a few days. Complete applications will be kept on file for one year.

TRAINING: Family Home Care welcomes applicants who do not have prior experience and we work with various schools that can assist in the training necessary to be prepared to be a great Home Care Professional! If you are interested in this program, please indicate this on your application!

Open Caregiver Positions

Family Icon Green - Caregiver Application Caregiver – Spokane

Family Icon Yellow - Caregiver Application Caregiver – North Idaho

Family Icon Orange - Caregiver Application Caregiver – Boise

Family Icon Blue - Caregiver Application Caregiver – Palouse

Family Icon Green - Caregiver Application Caregiver – Tri-Cities

Open Office Positions

Talent Manager

Spokane

DESCRIPTION

The Talent Manager functions to manage our Home Care Professionals (HCP) through their employment life-cycle, including hiring, training, and ongoing performance monitoring.

The Talent Manager will assist operations in providing skilled and trained HCP’s to care for our clients. Primary consideration in doing this are:

  • Work with the designated recruiter to interview candidates and screen for competency and culture fit
  • Onboard new employees successfully by providing thorough orientation to FHC, ample safety training, and ensuring they have self-efficacy
  • Perform new hire check-ins to ensure support of new hires
  • Coordinate with FHC clients to perform required onsite observations of HCPs
  • Gather relevant information to write and perform thorough performance reviews at the scheduled intervals for all HCPs
  • Monitor communications and branch complaint logs to identify coaching and counseling needs for care providers
  • Partner with operations staff to perform any progressive discipline meetings
  • Document essential occurrences to ensure fluid communication amongst office staff
  • Oversee branch retention programs to ensure recognition remains a priority
  • Assist in providing any needed training and follow up on documentation of such

Qualifications:

Minimum Qualifications:

  • High School diploma, GED, or equivalent
  • 2 years of experience in the healthcare field
  • Most enjoy working with people of all skill and communication levels
  • Demonstrated interpersonal communication, training, and coaching skills
  • Technical proficiency in utilizing computers and generating reports
  • Characteristics of integrity, honesty, reliability, responsible, caring, compassionate, good work-ethic, and respectful

Preferred Qualifications:

  • Bachelor’s or Associate degree
  • HCA or NAC licensure
  • Advanced problem solving and analytical skills
  • Experience with:
    • Care for older adults, or disabled individuals
    • Proper use of medical equipment including wheel chairs, hospital beds, lift equipment, walkers, commodes, shower benches, and risers.
    • Knowledge of vital signs and use of blood glucose monitor, blood pressure cuffs, oximeter, and like equipment

Client Services Manager

Boise

DESCRIPTION

Family Home Care, the award winning, family owned home care company, has a full-time position available for a Client Services Manager.

The Client Services Manager (CSM) plays a valuable role in our mission to earn the trust of our clients and be the home care employer of choice. The CSM provides vital education to our potential clients and facilitates ease in on-boarding and ongoing support while receiving services from FHC. The CSM also strives to support and develop our Home Care Professionals. Key tasks will include, but are not limited to:

  • Be a point of contact for our clients (current and potential), industry partners, and care providers, providing excellent customer service with any interaction.
  • Provide potential clients education and facilitate a smooth admission to FHC services.
  • Use best practices to develop the clients and care providers schedules to best meet their needs.

This position will report to the Regional Director.  Position is located at the FHC Boise Office in Meridian.

The anticipated schedule for this position is Monday through Friday 8-5 & may require varied hours to accommodate goals of the position as needed.

EDUCATION: High School Diploma or GED Equivalent, Associated or Bachelor’s degree in Business or Health Care Administration preferred.

LICENSE: CNA preferred, but not required.

EXPERIENCE: 2+ Years’ experience in a customer service role.

QUALIFICATIONS:

  • Superior Customer Service
  • Attention to Detail
  • Excellent computer skills
  • Microsoft Office Suite Proficiency
  • Supervisory Experience
  • Critical Thinking Skills
  • Team Player
  • Passion for excellence
  • Values based individual

FHC is an equal opportunity employer